Sensi App - PRIVACY POLICY

PRIVACY POLICY — Sensibaby App

Privacy Policy
Last updated: 01-12-2025

This Privacy Policy describes how Sensitest B.V. (“Sensitest”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use the Sensibaby mobile application (the “App”) and related services.

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following information when you create an account or use the App:

  • Name or nickname
  • Email address
  • Password (encrypted)
  • Feedback, support messages, or communication with our service team

1.2 Device & Technical Information

When using the App and connected devices (e.g., baby monitor, camera), we may automatically collect:

  • Device model, operating system, unique device identifiers
  • IP address and network information
  • App usage data and diagnostic logs

1.3 Camera & Video Data

When using Sensibaby cameras:

  • Live video and audio streams are encrypted and transmitted securely.
  • Video and audio recordings are stored only if the user enables recording features.
  • Sensitest does not access, view, or share your video content unless explicitly required for troubleshooting and only with your consent.

1.4 Cookies & Similar Technologies

We may use cookies or analytics technologies to improve app functionality and user experience.

2. How We Use Your Information

We use personal data for the following purposes:

  • To provide and improve the App and its services
  • To enable device pairing, configuration, and remote access
  • To maintain account security
  • To send service-related notifications
  • For analytics and product improvement
  • To provide customer support

We do not sell personal data to third parties.

3. Legal Basis (EU GDPR Compliance)

If you reside in the EU/EEA, our processing is based on:

  • Your consent
  • Performance of a contract (use of the App)
  • Compliance with legal obligations
  • Our legitimate interest in improving our services

4. Sharing of Information

We may share personal information only in the following situations:

  • Service providers (e.g., cloud storage, push notification providers)
  • Legal requirements (if required by applicable law)
  • With your explicit consent

We do not share video or audio content except as required for security, technical support, or troubleshooting with your permission.

5. Data Storage & Security

We use industry-standard encryption (including TLS/HTTPS) to protect personal data and video streams.

Data may be stored in secure data centers operated by our service partners. We take reasonable measures to prevent unauthorized access, modification, or loss of data.

6. Retention of Information

We retain your personal data only as long as necessary for providing services or complying with legal obligations.

You may delete your account at any time, which will permanently remove your associated personal data.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion (“right to be forgotten”)
  • Withdraw consent
  • Request data portability

You may contact us at: info@sensitest.nl

8. Children’s Privacy

The App and devices are intended for use by adults. We do not knowingly collect personal information from children.

9. International Data Transfers

Your data may be processed in countries outside of your residence. Appropriate safeguards are applied in accordance with GDPR and other applicable regulations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the App constitutes acceptance of these changes.

11. Contact Information

Sensitest B.V.
Laan van de Ram 49
7324BW Apeldoorn
The Netherlands
Email: info@sensitest.nl
Website: https://www.sensitest.nl/